Frequently Asked Questions

Have a question on your mind? Below are some of the most frequently asked questions we receive and answers to them. If you have additional questions, please contact your nearest La Prima Catering kitchen and our Catering Associates will answer any of your questions

Q: Do you charge for utensils, serving items and napkins?
A: No. Unlike many other caterers, our prices include appropriate disposable equipment including serving utensils, plates, cutlery and napkins with every food order. Disposable cups are included when beverages are ordered.

Q: Where do you deliver?
A: We have six La Prima Catering kitchens that deliver to anywhere in the metropolitan areas of Washington, D.C., Baltimore, MD and Philadelphia, PA.

Q: Will your drivers set up when they deliver?
A: Absolutely! We set up everything for you.

Q: What time will you arrive to drop off the food?
A: We request a 30-minute delivery window. For example, if your group wants to eat at 12:00 noon, we will deliver between 11:15 and 11:45 a.m., allowing sufficient time for setup.

Q: Will I receive an order confirmation after placing my order?
A: Yes. When you place your order via online, phone or fax, we will email you an order confirmation.

Q: Do you deliver in the evening and on weekends?
A: Absolutely! Our seven La Prima Catering kitchens are open for evening deliveries and we deliver on Saturday and Sunday.

Q: What do I do if I need to make a change to my order?
A: No problem. Just call your La Prima Catering kitchen at the phone number indicated on your emailed invoice. Our Catering Associates will do everything possible to accommodate any change requests.

Q: Do you offer staffing for events?
A: Yes. We can provide staffing for any occasion. We can provide bartenders, wait staff, onsite grillers and event planners.

Q: Will your event planner work with me to put together the right menu within my budget?
A: Yes. One of our talented event planners will work with you on all aspects of your event from menu creation and décor options to rentals and staffing while always keeping your budget in mind. And, of course, your planner will be there on the day of the event to assist with all coordination.

If you have any other questions, please don’t hesitate to contact us